Computer Stolen with Calendar and Contacts – All Appointments must be rebooked!
In case you did not see earlier posts on social media, our computer with our appointment calendar and contact info was stolen during a break-in along with our backup system. As a result, we do not have access to details of any upcoming appointments at Skintreet Salon & Spa. Nor do we have current contact information for our clients to confirm these appointments.
Using the database from our previous mailing list exported in December 2021, we reached out to as many clients as possible and shared details of this news on Facebook and Instagram. As we have not recovered any of our data, we have no access to additional contact information and can’t be certain of availability as clients try to book new appointments.
Unfortunately, Skintreet made the difficult decision to cancel all future appointments that have not been reconfirmed and start from scratch.
All unconfirmed appointments must be rebooked.
Thank you so much to those who have successfully responded to our social posts and email blast to confirm your upcoming appointment. You are back in the new calendar. Please let friends and family know of the situation in case they are still unaware and ask them to contact Skintreet ASAP.
To anyone who has not called, emailed, or messaged us regarding an appointment you previously scheduled with us, we encourage you to contact us immediately with your appointment date, time, service planned and who the stylist or aesthetician you were booked with.
As of Thursday, August 25, 2022, at 6:00 pm, we must consider all unconfirmed appointments cancelled.
While the thieves have our calendar and contact information, we do not store financial information, so they do not have access to any credit card info. Your only risk is that they have your name and phone number and that your appointment will be cancelled.
We are incredibly sorry for the inconvenience caused by this horrific experience and offer our sincerest apologies. We look forward to beautifying you in the future!